Defining success metrics and guiding data-informed improvements
What this service delivers
We conduct rigorous program and project evaluations that generate actionable, decision-grade insights. Our consultants design evaluation frameworks, define measurable outcomes, and assess implementation fidelity, effectiveness, and efficiency. We align evaluation plans with organizational goals, stakeholder needs, and reporting requirements to ensure findings translate into credible evidence for strategic improvement and resource allocation.
Through mixed-methods data collection and analysis, we help organizations understand whether programs operate as intended, what drives or inhibits impact, and which adjustments will strengthen outcomes over time.
Examples of what this work can include
- Designing evaluation frameworks, logic models, and theory of change
- Defining measurable indicators and key performance metrics
- Developing evaluation plans aligned to program objectives and stages
- Assessing implementation fidelity, efficiency, and effectiveness
- Conducting qualitative and quantitative data collection and analysis
- Reviewing operational workflows for alignment to intended outcomes
- Synthesizing findings into actionable recommendations and decision-support briefs
- Supporting funder or regulatory reporting with evidence-based documentation
- Facilitating improvement cycles grounded in evaluation results
When organizations call us
- Programs need evidence of effectiveness, not anecdotes or assumptions
- Organizations require defensible metrics to justify investment
- Leadership seeks clarity on which program elements drive outcomes
- Funders or boards expect rigorous reporting and evaluation
- Programs scale or evolve and require evaluation to guide decisions
Common outcomes
- Clear, measurable definitions of success linked to program goals
- Evidence-supported insights that inform strategic decisions
- Improved program design and implementation consistency
- Stronger justification for funding, continuation, or scale
- Effective communication of value to leadership and stakeholders